Precaution 1 | Please check the specifications below: Snow load capability 2500 Lbs (equals about 5 inches thickness of snow on the roof) and withstand peak winds of 40 MPH. |
Precaution 2 | Kindly check the instructions and whether the parts you received are intact and complete before installation. And then you can follow the steps and assemble the product. 3 people to assist with the installation would be great. Also, you need to prepare ladders and gloves before installing them. |
Precaution 3 | The waterproof performance of the roof is related to the tightness of the installation. |
Precaution 4 | The given dimension of the gazebo describes the measurements from eave edge to eave edge and not from pole to pole. For more details regarding item dimensions, please check the main image. |
Precaution 5 | Please ensure that the four anchoring stands are sturdily anchored in the ground or to concrete. |
Precaution 6 | Please check with state and local building code prior to purchasing and make sure that this item is legal to assemble in your state. |
Is the gazebo easy to install?
There is detailed instruction manual that comes with the product, and each part is marked with a detailed code. It takes about 3 hours for 3-5 people to install. If you do not find the manual, please contact our after-sales staff.
What should I do if I only receive one box?
The multiple boxes will be sent to the carrier together, but they may transport separately. If only one box arrives, the other will usually arrive within 3-5 days. If the packages do not arrive for a long time, please contact our after-sales staff.
Received all packages but the parts are broken/missing, what should I do?
It is usually rare for this to happen. But if you encounter this kind of problem, you can send photos of damaged packages and parts, as well as the number and quantity of damaged or missing parts to us, and we will help you in the first time.