How long to expand?
24-48h natural expansion. Low temp/humidity may delay but won’t affect durability.
Does packaging harm springs?
No. Pocketed springs + high-resilience foam ensure 8-10 years lifespan.
Installation tips?
1.Unroll with 2 people; 2.Use solid slats (≤5cm gaps); 3.Rotate biweekly first month. Avoid lying 48h.
How to measure mattress thickness correctly?
Measure the center highest point, not edges. Roll-pack edges may be slightly thinner. Use a soft tape on the center after 48-hour expansion for accurate results.
How to contact for issues?
please don't hesitate to contact our customer support team. For shipping problems (e.g. delays/damage), contact Amazon Support as delivery is managed by platform.